Frequent Asked Questions

Shipping Information

If for any reason you do not receive your package, we will cover the cost of the reshipment.

SHIPPING POLICY

You are responsible for providing the correct shipping details
You are responsible for any duties or import fees
We label all our packages as low value “Gifts” to avoid incurring import taxes
All our products are shipped directly from our Hong Kong warehouse
We will provide a tracking number by email and SMS
It takes up to five days for your tracking information to appear on the shipping company’s website
In some countries, packages may be delayed while they clear customs

Shipping Costs

Shipping costs to each country are calculated upon checkout according to different global shipping zones.

Processing time:  1-2 business days M-Sun.
Shipping Time: Between 3-8 business days M-F
Some items may have longer processing times depending on the volume of orders.

Time-frames may increase during particularly busy periods.

 

For COVID-19 shipping delays, please refer to this link: https://replica-watches.online/delays

Payment

                                                                                                        We accept all major credit cards and all crypto currency.

Orders & Returns

OUR RETURN POLICY

We offer 15 days money back guarantee if an item didn’t arrive, is faulty or damaged, or doesn’t match the listing.

If the item doesn’t arrive at the address the buyer provided, he will be entitled to a full refund, including original shipping costs. However, it is the buyer’s responsibility to contact the courier if they are not able to deliver to the specified address or if the courier is unable find it. Failure to do so will forfeit the refund.

The buyer should report that the item hasn’t arrived or was not available for collection once the estimated or actual delivery/collection date has passed. Buyer needs to report not later than 15 calendar days after the estimated or actual delivery/collection date.

For faulty watch or an item that does not match the listing, we accept returns for full refund or replacement for free, whichever the buyer decides to choose.

If you want to return, please request it within 15 calendar days after the delivery date to contact@replica-watches.online. All products must be returned using a courier service that provides a tracking number.

Customer satisfaction is indispensable to us.
If you’re not happy with your purchase, feel free to contact us.

Thank you,
Replica Watches Online